Looking for a role that offers variety, stability and a great team culture?

We're looking for a customer-focused professional who enjoys problem-solving, thrives in a rapid-paced environment and takes pride in delivering exceptional service. If you're looking to join a growing business where your contribution is valued, we'd love to hear from you.

The Role

As a Customer Service Specialist, you'll be the first point of contact for customers across Australia. You'll manage enquiries, coordinate services, liaise with contractors and internal teams, and help ensure a seamless customer experience from start to finish.

Key Responsibilities

- Managing inbound and outbound customer calls

- Coordinating bookings, service requests and maintenance enquiries

- Responding to customer enquiries via email and CRM platforms

- Liaising with customers, contractors and internal teams

- Managing customer cases through to resolution

- Maintaining accurate customer records and documentation





- Assisting with invoicing and administrative tasks

- Building strong customer and stakeholder relationships

What You Bring

- Previous customer service experience

- Strong written and verbal communication skills

- Ability to multitask and manage competing priorities

- A proactive and solutions-focused approach

- Experience using CRM systems

- Strong attention to detail and organisational skills

- A positive attitude and team-first mindset

Why Join?

- Monday to Friday, 9am – 5pm hours

- Hybrid work options after training

- Free onsite parking

- Supportive and collaborative team environment

- Opportunity to develop across multiple areas of the business

- Growing national business with long-term career opportunities

- Fast-paced role offering variety and autonomy

📌 Customer Service Specialist (Scoresby)
🏢 Weploy
📍 Scoresby