AI Job Summary

- Certificate IV in Employment Services (or willingness to obtain).
- Experience supporting clients with complex needs (e.g., disability, AOD, homelessness, DV, mental health).
- Current C Class driver’s licence (essential).

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Role Type

On-site • Permanent • Full-time • Entry Level

Pay Rate

$92,279 AUD – $92,280 AUD (Annum)

Description

Job Opportunity: Senior Case Management Officer

Work type: Full Time

Location: Kununurra, Western Australia, 6743

Empower People. Strengthen Communities. Make a Real Impact.

Are you passionate about supporting job seekers and helping communities thrive?

Join Job Pathways as a Senior Case Management Officer and play a key role in guiding individuals on their journey toward meaningful, long-term employment.

Learn more about us here: https://jobpathways.org.au

About the Role

As a Senior Case Management Officer, you’ll deliver high-quality, strengths-based case management to a diverse caseload. You’ll work closely with job seekers to set and achieve personal and employment goals, using culturally appropriate and person-centred approaches. Your work will focus on empowering individuals to overcome barriers to employment and connecting them with internal programs and community supports that foster success.

Key Responsibilities:

- Provide effective, strengths-based case management and employment support.
- Maintain regular engagement with clients using culturally sensitive, individualised approaches.
- Connect clients to resources, training, and support services that promote job readiness.
- Contribute to a collaborative and supportive team culture.




- Accurately document client interactions and maintain comprehensive case notes.

Essential Experience:

- Experience supporting clients with complex needs (e.g. disability, substance use, homelessness, domestic violence, or mental health challenges).
- Proven ability to engage and work respectfully with Aboriginal and Torres Strait Islander people and organisations.
- Understanding of the social and economic challenges in rural and remote communities.
- Demonstrated ability to deliver creative, flexible case management solutions for disadvantaged job seekers.
- Proficiency in Microsoft Office Suite and experience using databases and maintaining accurate case notes.
- Certificate IV in Employment Services (or willingness to obtain)

What You’ll Need

- A current C Class driver’s licence (essential)
- Current National Police Certificate (or willingness to obtain)
- WA Working with Children Check (or willingness to obtain)

Why Work at Job Pathways?

- Attractive leave entitlements to enjoy the Kimberley lifestyle
- Salary sacrificing to boost take-home pay
- Annual Health and Wellbeing allowance
- Confidential counselling via Employee Assistance Program
- Professional development and training support
- Supportive and positive team workplace

How to Apply

If you share our values of Courage, Commitment, Care, and Collaboration, we’d love to hear from you.

For a copy of the Position Description, enquiries, or to submit your application, email: [email protected]

To apply, provide a cover letter along with a current resume.

Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.

Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

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