Flooring & Shelving Business | Casual → Permanent Opportunity

We are looking for a reliable, motivated and customer-focused Retail Assistant to join our growing flooring and shelving business.

This position will initially be offered on a casual basis, with the opportunity to move into a permanent role for the right candidate.

Key Responsibilities

- Attend to in-store customers and assist with product enquiries
- Provide basic product information and prepare customer orders
- Manage and process online orders
- Check and confirm customer payments
- Prepare and issue invoices and sales documentation
- Answer phone and online customer enquiries
- Coordinate customer pickups and order collections
- Assist with general showroom and warehouse duties
- Forklift operation, including loading and unloading stock
- Assist with stock receiving, checking and organisation
- Maintain a clean and organised showroom and warehouse

What We’re Looking For

- Good customer service and communication skills
- Basic computer skills and confidence using online systems




- Good attention to detail when handling orders, payments and invoices
- Reliable, punctual and willing to learn
- Comfortable working in both a retail showroom and warehouse setting
- Able to work independently and as part of a team
- Forklift licence preferred
- Previous retail, flooring, shelving, building materials or warehouse experience would be an advantage

Position

Employment: Casual to start, with potential to become permanent
Industry: Flooring & Shelving / Retail & Warehouse
Location: Thomastown, VIC

We are looking for someone who wants to grow with the business and develop into a long-term position.

To apply: Please send your resume along with a short introduction outlining your experience and availability.

Pay: $34.00 – $36.00 per hour

Benefits:

- Employee discount
- Free drinks
- Referral program
- Visa sponsorship

Work Location: In person

📌 Retail/Warehouse Assistant (Thomastown)
🏢 Smart Trends Australia
📍 Thomastown