Assistant Service & Dispatch Coordinator – Kitchen Joinery

Shoalhaven Recent Image Kitchens is a well-established kitchen manufacturing and installation business serving the South Coast. We are currently seeking an Assistant Service & Dispatch Coordinator to support our Service & Dispatch Manager and help ensure the smooth coordination of deliveries, installations, and service works.

About the Role

This is a hands-on coordination and administration role suited to someone who thrives in a fast-paced, detail-driven environment. You will assist with scheduling, service administration, and communication between installers, service technicians, factory staff, and management.

Key Responsibilities

- Assist with daily scheduling of kitchen deliveries, installations, and service jobs
- Coordinate installer and service technician availability
- Maintain job tracking systems, schedules, and service documentation
- Log and follow up service requests to ensure timely completion
- Liaise with factory, dispatch, and quality control teams
- Act as a key point of contact for installers regarding job schedules
- Support reporting, record-keeping, and continuous improvement initiatives

About You

- Strong organisational skills with high attention to detail
- Confident communicator, both written and verbal




- Able to manage competing priorities and work to deadlines
- Comfortable using computer systems, email, and scheduling tools
- Proactive, reliable, and team-focused

Experience & Skills

Essential:

- Experience in joinery, cabinetry, manufacturing, construction or trade-based environments
- Exposure to service coordination or logistics processes
- Experience in administrative, scheduling, dispatch, or coordination role
- Strong computer literacy and documentation skills

What We Offer

- Remuneration negotiable based on experience
- This role will commence on a casual basis working full-time hours, with the intention of transitioning to permanent full-time employment after 6 months, subject to satisfactory performance.
- Reliable role within a growing local business
- Supportive team environment
- Shoalhaven / South Coast lifestyle

If you’re organised, detail-oriented, and enjoy coordinating people and processes, we’d love to hear from you.

Apply now with your resume and a brief cover letter.

Ability to commute/relocate:

- Nowra NSW 2541: Reliably commute or planning to relocate before starting work (Required)

Experience:

- Kitchen Joinery - Trades Management: 3 years (Required)

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Kitchen Joinery - Service & Dispatch Coordinator (Nowra)
🏢 New Image Kitchens
📍 Nowra