Department of Customer Service

Reference number

req53430

Occupation

Media, Publicity and Communications, Change Management

Work type

Full-Time

Location

Sydney City

Salary Information

$133,348-$146,945 per annum plus Super

Closing date

08 September 2026 at 10:00am

Senior Advisor Communications & Change

- Partner with leaders to influence change, strengthen engagement and bring organisational priorities to life.
- Clerk Grade 9/10 with a salary range of $133,348 to $146,945 plus super
- 2x Temporary full-time opportunities based in Parramatta, Sydney or Gosford with flexible and hybrid working options available

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the role:

We are looking for a strategic and proactive Senior Advisor Communications & Change to lead the development and delivery of internal communications, engagement and change initiatives that support organisational priorities and business outcomes.

In this role, you will partner with leaders, project teams and subject matter experts to develop effective communication and change strategies that help employees understand, embrace and contribute to organisational transformation. You will play a key role in shaping how information is shared across the organisation, ensuring employees remain informed, engaged and connected during periods of change.

This is an exciting opportunity for an experienced communications and change professional who thrives in a fast-paced environment and enjoys building solid stakeholder relationships while delivering high-quality outcomes.





Key Responsibilities:

- Lead communication and change initiatives that support organisational priorities.
- Partner with leaders and stakeholders to deliver effective communication and change outcomes.
- Develop and implement communication, engagement and change plans for projects and programs.
- Create and oversee content across internal communication channels.
- Mentor and support direct report and cross-organisational colleagues in communications planning and delivery
- Provide expert communication and change advice to leaders and project teams.
- Drive employee awareness, engagement and adoption of organisational initiatives.
- Measure outcomes and continuously improve communication and change activities.
- Use research, insights and best practice to inform recommendations and approaches.

To learn more about the role, please

About You:

To be successful in this role, you will bring:

- Demonstrated experience in internal communications, employee engagement and projects requiring a change management approach within a complex organisation.
- Strong written communication skills, with the ability to develop clear, engaging and audience-focused content across a range of channels.
- Experience developing and implementing communication and engagement plans for large-scale projects and business initiatives.
- Highly developed stakeholder engagement and relationship management skills, with the ability to influence and build trust at all levels.




- Strong project management skills and the ability to manage multiple priorities and competing deadlines.
- Excellent analytical and problem-solving skills, with the ability to use insights and data to inform recommendations and decision-making.
- A team-oriented and adaptable approach, with a commitment to delivering quality outcomes and exceptional stakeholder service.
- Knowledge of change management methodologies and contemporary communication practices.

How to apply:

Click ‘Apply Online’ to access our application portal and submit your application. Your application should include a cover letter and resume outlining your capabilities and experience relevant to the role, including examples of change communications you have delivered

Application closing date: Tuesday 8 September 2026 (9:59am)

For enquiries relating to the role, please contact Vicky Nikulin at [email protected]

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Narelle Reynolds at [email protected]

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.

📌 Senior Advisor Communications and Change (Sydney)
🏢 Department of Customer Service
📍 Sydney