Richmond Medical is an innovative company looking for a dynamic Practice Manager with strong communication skills to ensure relationships with doctors, other health practitioners and staff are maintained and continually improving. The ideal candidate will be a strong leader with the ability to focus on growth and general business development while ensuring a high standard of customer service and satisfaction.

About the role

This fantastic opportunity will be both rewarding and challenging. Richmond Medical is a large practice with 15 GPs, 2 nurses, onsite pathology and has an awesome administration team. We work closely with other service providers and you will enjoy working in a skilled and very friendly environment.

Hours of work would be 8.00am - 4.10 pm Monday to Friday.

Skills and experience

Key Responsibilities:

- Front desk and administration support and day to day liaison with our busy practitioners

- Managing the employee lifecycle of all staff including recruitment, induction, training, appraisal of staff and ongoing development

- Managing rostering of doctors, nurses and staff with adequate cover to deliver required services

- Maintain and ensure continuous improvement of service and quality standards across the practice

- Preparation of daily, weekly, monthly reports as directed





- Acting as the conduit between practice staff and practitioners

- Lead, coach and motivate a team to reach the practice goals

- Have an understanding of compliance, legislative and accreditation requirements relating to General Practice

- Develop and monitor systems, processes and procedures with the ability to recognise and implement changes and improvements as necessary

Essential:

- General Practice Management experience of a minimum of 1-3 years

- Proficient computer skills – either Best Practice or other practice software

- An excellent understanding of patient billing and receipting

- The ability to develop and communicate procedures and processes

- Flexibility in hours of work to maintain business requirements as needed

- Genuine empathy for patient welfare and superior customer service by "leading by example" and ensuring practitioners and staff adhere to best practice standards

- Having passion and ambition to develop this role

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Do you have a current Australian driver's license?

📌 Practice Manager (South Yarra)
🏢 Richmond Medical
📍 South Yarra