The Sails Motel is a recently renovated 22 room boutique motel located in the heart of Brunswick Heads.

We are seeking a motivated candidate for our front desk and guest services role.

The applicant would require availability over weekends, weekdays and weeknights with flexibility on shifts.

As the first point of contact for The Sails you have the following qualities

Previous experience in front of house or hotel/motel hospitality

Initiative and a great attention to detail

Proficiency with computers, preferably mac

A well groomed and professional appearance

A positive focus with a passion for the hospitality industry

Confidence to work independently & without supervision

The ability to problem solve , multi task & remain calm and friendly under pressure

Preferred:





Availability for 4 set shifts per week on Thur/Fri/Sat/Sun with 11am starts into early evenings with a adaptable attitude

RSA

Duties include:

Guest relations including check in & check out

Reservations by phone, email & in person

Monitoring email inbox & phone enquiries

Processing deposits & payments and managing the motels booking system

Monitoring external and internal booking site's administrative and communication capabilities

Overseeing Housekeeping staff and daily room inspections

Provide good customer relations at all times

Maintaining reception, bar, & pool areas

Some bar & retail sales

Admin tasks as required

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📌 Guest-Focused Room Attendant — Make Guests Feel At Home (Brunswick Heads)
🏢 Travellers Group
📍 Brunswick Heads