Youth Support Worker Crisis Homelessness

Location: Toowoomba, QLD

Contract: Casual

Job Description

At Warrama Li, we don’t just offer accommodation, we provide intentional, high‑quality care for First Nations young people in out‑of‑home care. Our homes are places of safety, connection, culture, and healing.

We work relationally. We show up consistently. We take responsibility for the impact we have on young people’s lives.

We are seeking Youth Support Workers who are genuinely willing and committed to providing high‑quality care, even when the work is challenging.

This role is about showing up with intention, being present, accountable, and genuinely invested in young people’s wellbeing, growth, and future.

What You’ll Be Doing

- Building safe, trusting, and respectful relationships with young people
- Providing day‑to‑day care, structure, and emotional support in the home
- Supporting young people to develop life skills, confidence, independence, and positive identity
- Responding calmly and professionally to distress, behaviours of concern, and emotional needs
- Supporting connection with family, culture, school, and community
- Working collaboratively with team members, Team Leaders, families, schools, and external services
- Maintaining clear, accurate, and timely records, recognising documentation is a part of quality care
- Being a positive role model who demonstrates consistency,



boundaries, and care

What We’re Looking For

- Certificate IV or higher in Youth Work, Community Services, Social Work, Psychology, or a related field
- Minimum 1 year experience working with young people
- A genuine willingness to provide high‑quality care
- Strong communication skills and the ability to build trust and rapport
- An understanding of trauma‑informed practice and child‑centred care
- A respectful, culturally secure approach when working with First Nations young people
- Ability to work both independently and as part of a team
- Willingness to receive feedback and engage in reflective practice

Other requirements:

- Current driver’s licence
- Willingness to obtain a National Police Check and Working with Children Check
- Australian citizenship or permanent residency

Why Work With Warrama Li

- Supportive leadership and strong team culture
- Clear expectations and professional standards
- Ongoing learning, development, and reflective practice
- Wellbeing initiatives and access to an Employee Assistance Program
- Competitive hourly rates
- The opportunity to do work that genuinely matters

Benefits

- Competitive hourly rates
- Wellbeing initiatives
- Employee Assistance Program
- Professional development opportunities
- Positive role model and supportive culture

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📌 Youth Support Worker — Crisis & Homelessness (Entry Level) (Toowoomba Regional)
🏢 Community Action
📍 Toowoomba Regional