REA Group in Sydney is seeking a Customer Experience Specialist to join our front-line team. This permanent full time role focuses on resolving customer queries via phone, email and web chat with empathy and efficiency, contributing to high customer satisfaction.
You'll work in a hybrid environment, using Zendesk, Slack and Salesforce, and collaborate across the organisation to drive service excellence while supporting continuous improvement and customer loyalty.
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📌 Hybrid Customer Experience Specialist (City of Sydney)
🏢 Rea Group
📍 City of Sydney
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