People & Culture Business Partner

Full-time position based in one of Sureway's offices in the Brisbane area - Ipswich, Greenslopes, Inala, Wynnum.

Join a growing organisation where you will take ownership of employee relations matters, support leaders and make decisions that impact business outcomes.

This is a hands-on role suited to someone who can work independently, manage competing priorities and deliver consistently high standards.

About the Role

Sureway is growing, and our People & Culture team is expanding to support the next phase of the business.

We are seeking an experienced People & Culture Business Partner to support leaders across employment services, inclusive employment programs, counselling and training.

This is an operational HR role with a strong focus on employee relations. You will partner with leaders to manage workforce issues and drive consistent people practices.

You will:

- Manage performance, conduct and disciplinary matters end-to-end
- Lead and support workplace investigations
- Coach leaders on performance and decision making
- Manage absenteeism and attendance issues
- Support probation management and terminations
- Provide clear, practical HR advice to leaders

You will be required to manage multiple priorities, make sound decisions and operate with confidence.

This is a hands-on role with real ownership, not just advisory work, offering exposure across employment, training and health programs.

About You

You are:

- Self-driven and able to work independently
- Strong in employee relations and confident in difficult situations
- Practical and solutions-focused
- Reliable with a strong work ethic
- Able to influence and challenge leaders
- Committed to high standards in your work

Experience Required

- HR Business Partner or Senior HR Advisor experience
- Strong experience managing performance, misconduct and terminations




- Experience with investigations and complex IR matters
- Sound knowledge of Australian employment legislation
- Experience supporting operational or multi-site workforces
- Experience in employment services, training, health or community sector desirable

Benefits

At Sureway, we believe in offering more than just a job. We provide growth, support, and rewards that help you thrive both professionally and personally.

- Birthday leave – celebrate your special day with a paid day off every year
- Ongoing learning and development – access programs & study assistance to grow your skills and career
- Additional leave – enjoy an extra week off each year after 3 years of service
- Recognition that means something – be celebrated through monthly awards and our annual team awards program
- We pay above award rates – because your time and talent are worth more

Organisation Details

Sureway leads the industry in Employment Services for cohorts including mainstream, people with disability, parents, youth and mature aged Australians. We also deliver training and health supports to enable people to improve their quality of life. Sureway deliver creative programs to job seekers, employers, participants and learners across ACT, NSW, QLD, SA, VIC, and WA. Our growing suite of services assists people to achieve their goals and aspirations in life.

This position requires the successful applicant to undertake a National Police Check and relevant state-based screens. Applicants also must have the right to work in Australia and hold a valid driver’s licence with reliable transport.

Submit a cover letter and current resume as soon as possible. Applications are being considered as they are submitted.

We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal & Torres Strait Islander peoples, individuals with disabilities, LGBTIQA+ communities, and those from culturally and linguistically diverse backgrounds.

📌 People & Culture Business Partner (Queensland)
🏢 sureway
📍 Queensland