We are an emerging force in Australia’s tech scene, specialises in Managed IT Services and Enterprise Solutions, driven by a commitment to innovation and excellence. We’re not just a business; we’re a team that believes in the power of technology to transform and empower. Our mission is to deliver top-tier, cutting-edge solutions, enabling our clients to excel on a global scale.

We are seeking a skilled and experienced ICT Business Analyst to join our team with below details.

Your Main Duties:

·Consult with clients, end users and internal technical teams to identify, analyse and document business requirements for managed IT services and enterprise solutions.

·Review existing business processes, workflows and ICT systems to identify inefficiencies, system limitations and opportunities for improvement.

·Recommend suitable ICT solutions, system enhancements and process improvements based on business and operational requirements.

·Prepare functional specifications, process maps, workflows and system documentation for developers and technical implementation teams.

·Use business process and data modelling techniques to support the design and development of ICT systems and applications.

·Liaise with developers, engineers and other ICT professionals to clarify requirements and ensure solutions meet agreed business needs.





·Develop and coordinate system testing and user acceptance testing to verify system functionality, quality and integrity before implementation.

·Apply project management methodologies and techniques to plan ICT projects, including project scope, timelines, resource requirements, implementation activities and priorities.

·Consult with users and technical teams to identify and design improvements to the functionality and performance of websites, applications and enterprise systems.

·Prepare user guides and training materials, and provide training and support to clients and end users.

·Act as a key liaison between business stakeholders and technical teams, providing guidance on system functionality, requirements and project decisions.

Your Skills and Experience:

·A Bachelor’s degree or higher in Business Analytics or a closely related field.

·At least 3 years of relevant Business Analyst experience in Australia.

·Strong skills in business requirements, process analysis and functional documentation.

·Experience with system testing, project delivery and stakeholder communication.

·Strong analytical, problem-solving and communication skills.

Benefits:

·Annual salary from $80,000 to $100,000 plus super for suitable candidate.

·Full-time permanent contract.

Referees and background checks may apply. Only shortlisted candidates will be contacted.

📌 ICT Business Analyst (Adelaide)
🏢 Duco
📍 Adelaide