Job Description

We're looking for a Restaurant Manager to take ownership of one of our high-volume North Brisbane restaurants — with the added opportunity to develop your skills by supporting our other restaurants across the North Brisbane area.

This is a great next step if you want exposure beyond a single site: you'll build experience managing across multiple restaurants, work alongside other leaders in the region, and set yourself up for the next level of growth within GYG — whether that's a bigger restaurant, an area support role, or franchise ownership down the track.

You'll take full ownership of the day-to-day running of your restaurant, lift the guest experience from excellent to remarkable, coach and develop your team, and manage inventory and financial performance — while flexing into neighbouring North Brisbane restaurants as needed to share your experience and pick up new ones.

What You'll Be Doing

Operational Execution

- Run day-to-day operations to GYG's food, safety and quality standards — every order, every time
- Manage inventory, scheduling, equipment, security and compliance across your restaurant
- Step into neighbouring North Brisbane restaurants when needed to support coverage and share best practice

People Management

- Recruit, train and develop your crew, Cooks, Shift Leaders and Assistant Managers
- Lead by example, give honest feedback, and manage performance fairly and consistently
- Build a team that's ready to grow with you — including across other restaurants in the group

Guest Experience

- Lead a team that delivers a memorable guest experience, every visit
- Keep speed of service and cleanliness standards on point
- Handle guest feedback and complaints quickly and well

Financial Management





- Take ownership of your restaurant's P&L; — COGS, cost of labour, operating expenses and sales
- Spot sales trends, run local area marketing, and act on the numbers
- Keep inventory, cash handling and reporting accurate and on time

Food Safety & WH&S;

- Keep your restaurant compliant with GYG's food safety and WH&S; standards at all times
- Close out incidents, hazards and checklist gaps promptly

What We're Looking For

- Experience leading a team in a busy, high-volume hospitality environment
- A track record of delivering exceptional customer service
- Strong communication skills — transparent, honest, and able to adapt to different people
- Experience hitting KPIs and driving profitability
- Comfortable working across more than one site and adapting to different teams
- Willingness to complete (or already hold) Food Safety Supervisor, RSA, First Aid and Liquor License certifications
- Solid financial acumen — comfortable reading a P&L; and acting on it
- Confident with Microsoft Office, and willing to get across GYG systems (Micros, MyInventory, GOMEX, TANDA, Viva GYG)

What's In It For You

- A launching pad into multi-site and area-level experience — rare at this stage of a hospitality career
- Career growth pathways across Australia and internationally
- Invitation to the Annual Restaurant Managers Summit
- Pathway to become a franchisee
- Quarterly bonus scheme
- Free uniform

About GYG

Since 2006, Guzman y Gomez has been reinventing fast food — bringing Mexican culture and the freshest local ingredients to Australians for breakfast, lunch and dinner. We're obsessed with food, we back our people, and we never walk past a problem.

Ready to grow across North Brisbane's restaurants? Apply now to start the conversation.

📌 Restaurant Manager - North Brisbane (Fortitude Valley)
🏢 Guzman Y Gomez
📍 Fortitude Valley