About the role

Swan Bay Market is looking for a reliable, positive and hands-on Store Manager to lead the day-to-day operation of our busy greengrocer and café. This is a hands-on role where you'll work on the floor alongside the team, serving customers, making coffee, stocking shelves and receiving deliveries, as well as managing the operation. This isn't an office-based management position.

Key responsibilities

- Lead and support the retail and café team
- Maintain high standards of customer service
- Work on the floor serving customers, making coffee and stocking shelves
- Manage ordering, stock levels, suppliers and deliveries
- Maintain store presentation and merchandising
- Manage day-to-day workflow and staff issues
- Train and support team members
- Identify opportunities to improve the business
- Work closely with the owners to enhance day-to-day operations





About you

- Management or supervisory experience in retail, hospitality, supermarkets, cafés or a similar customer-focused business
- Reliable and punctual
- Friendly, positive and approachable
- Passionate about great customer service
- Comfortable leading a small team
- Organised and able to take ownership
- Hands-on and willing to help wherever needed
- Comfortable making coffee, or willing to learn
- Happy working closely with hands-on owners

About us

Swan Bay Market is an independent greengrocer and café serving the Kyogle community. We've built our business around excellent products, great coffee and genuinely great service.

📌 Store Manager – Greengrocer & Café (Lismore)
🏢 Swan Bay Enterprises
📍 Lismore