As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence.

About the role

Reporting to the Head of Vendor Management and based onsite at the Homebush West Corporate Office, you will manage business proposal activities for Harvey Norman’s Product Protection programs across Computers, Electrical, Furniture and Bedding.

You will;

- Lead supplier performance reviews, monitor service levels, and drive continuous improvement initiatives to enhance customer and business outcomes.
- Build strong relationships with suppliers and internal stakeholders to identify service issues, determine root causes, and implement effective solutions.
- Drive sales growth and profitability through the development of best-practice sales strategies, training, and business support initiatives.
- Prepare and deliver accurate weekly, monthly, and quarterly reporting, along with ad-hoc analysis to support informed decision-making.
- Promote a strong compliance culture by ensuring communications, training materials, and operational practices align with relevant policies and regulatory requirements.
- Act as a key point of contact for Product Care enquiries, providing timely support, resolving escalated issues, and fostering positive stakeholder relationships.
- Maintain master data integrity and provide operational support across business initiatives, projects, and governance activities.

About you





You will have experience in a customer-facing sales role with a solid understanding of retail processes and practices. Your strong relationship building skills will complement your expertise in product sales and advising on best practices.

You will also have;

- Proficiency in the use of Microsoft Word, Outlook, and Excel.
- Must hold a current valid AU driver’s licence.
- Excellent written and verbal communication skills.
- Ability to facilitate meetings, drive agendas and present in a skilled manner.
- Exceptional interpersonal skills and adeptness at collaborating in team environments.
- Strong negotiation skills and influencing skills.
- Excellent problem solving and critical thinking skills.
- Ability to manage multiple concurrent tasks and deliver against overall objectives.
- Demonstrated autonomy within agreed parameters.

This opportunity will provide:

- Salary packaging and novated leasing options for eligible employees.
- Company paid parental leave for eligible employees.
- Access to Fitness Passport.
- Professional development and career progression.
- Experience working with an Iconic Australian Brand with global success in NZ, Asia, and Europe.
- A supportive team environment that celebrates diversity and promotes a healthy work and family life balance.
- Opportunities to make discounted purchases on a great range of products and services.

Have we got your interest?

Apply now to be considered to join our dedicated team.

Please note that only people with the right to work in Australia should apply for this position.

Recruitment Agencies – thank you for thinking of us, however we do endeavour to fill our opportunities through direct channels wherever possible. If we find that we do need agency assistance, we’ll be in touch.

📌 Business Development Manager (Homebush)
🏢 Harvey Norman
📍 Homebush