About the role

You'll be the driving force behind day-to-day operations — the person who sets the tone for the team, keeps service running smoothly during our busiest periods, and makes sure every guest leaves happy. This is a role for someone who genuinely loves hospitality, thrives under pressure, and takes pride in running a tight, well-loved venue.

Key responsibilities

- Leading, rostering, and motivating front-of-house staff across breakfast, lunch, and dinner services

- Overseeing daily floor operations to ensure fast, friendly, and consistent guest experiences

- Recruiting, training, and developing team members, and building a solid shift-leader bench

- Managing stock control, supplier ordering, and cost of goods for beverages and front-of-house consumables

- Handling cash reconciliation, POS management, and daily/weekly reporting

- Resolving customer feedback and complaints professionally and promptly

- Ensuring full compliance with food safety, RSA, WHS, and liquor licensing requirements

- Working closely with the kitchen team and owners to maintain quality, consistency, and venue standards

- Driving rosters and labour costs in line with budget targets

- Supporting marketing and community initiatives to build repeat custom and local reputation

About you

- 2+ years' experience as a Restaurant Manager or senior Assistant Manager in a busy, high-volume venue





- Proven leadership skills with the ability to manage, coach, and get the best out of a team

- Strong understanding of P&L;, cost control, rostering, and stock management

- Current RSA (and RSF if applicable in your state)

- Excellent communication and problem-solving skills, especially during high-pressure service

- A calm, organised, and hands-on approach — happy to be on the floor, not just behind a desk

- Experience with POS systems and rostering software

- Flexibility to work the venue's operating days, including Saturdays and Sundays

- Full working rights in Australia

About us

Ca Phê Mai (Kiaora Lane, Double Bay) is a contemporary Vietnamese all-day cafe and evening wine bar in Double Bay. Specialty coffee, banh mi and pho run Tuesday to Sunday. Each evening the room shifts into dinner: small plates built for sharing and a natural wine list that leans towards low-intervention growers. We're known for our warm hospitality, buzzing atmosphere, and a menu that keeps regulars coming back.

Benefits

- Competitive salary package, negotiable based on experience

- Staff meals and generous team discounts

- A supportive, close-knit team and hands-on ownership

- Genuine opportunity to grow with the business as it expands

- A well-established venue with a loyal, growing customer base

- Staff discounts on food and beverage

📌 Restaurant Manager (Double Bay)
🏢 Ca Phe Mai
📍 Double Bay