About the role

We're seeking a Clinical Manager with at least 5 years' experience in clinical management within a community care setting, to take full ownership of service delivery across all clients in the agency. Reporting to the Clinical Director, you'll lead the clinical team and work alongside Clinical Leads and Clinical Support staff to ensure consistent, high-quality, person-centred care nationally, while building a positive and high-performing team culture. This role includes on-call and after-hours responsibilities.

Key responsibilities
Own end-to-end service delivery for all clients across the agency
Lead and guide the clinical team in delivering protected, high-quality, person-centred care
Drive clinical governance, ensuring practices meet relevant standards and regulatory requirements across the client base
Direct and coordinate the work of Clinical Leads and Clinical Support staff
Set and manage timeframes, deadlines and service standards across the clinical team's workload
Build and maintain a positive, supportive and accountable team culture
Participate in an on-call/after-hours roster to support urgent clinical needs
Own escalation and resolution of clinical issues across the client base




Report to the Clinical Director on service delivery performance, risk and continuous improvement

About you
Minimum 5 years' experience in clinical management, specifically within a community care setting
Demonstrated experience owning service delivery outcomes, not just supporting them
Proven ability to deliver a high standard of patient care at scale
Solid leadership skills, with a track record of positively influencing team culture
Excellent time management and organisational skills, able to meet deadlines
Strong written and verbal communication skills
Sound understanding of clinical governance principles and practice
Willingness and ability to undertake on-call/after-hours duties
Comfortable in a small business environment — hands-on, adaptable and team-oriented
Relevant nursing registration (AHPRA) required

About us

Nursing Experts is a Community Nursing Provider is a Sydney-based, NDIS and DVA-registered provider delivering high-quality community nursing and personal care services across Australia. We're a small, close-knit team that values genuine, person-centred care.

📌 Clinical Manager Blacktown
🏢 Nursing Experts Services
📍 Blacktown