About Us
At Habitat Pet Supplies, we are passionate about pets and their well-being. We are a leading Australian, independent, family-owned pet supply business, with seven successful stores in Melbourne. Known for our wide range of quality products and exceptional customer service, we are looking for a energetic and experienced 3IC, to help us continue to deliver outstanding service to our customers and their pets.

Role Overview
As the 3IC at Habitat Pet Supplies, you will be responsible for providing a high level of support to the Store Manager and Assistant Manager with the day-to-day operations of our well established Port Melbourne location. You will ensure effective team management and efficiency in the completion of delegated operational tasks, accurate cash management, inventory management, merchandising and compliance of workplace health and safety obligations.

Key Responsibilities
Support the Store Manager and Assistant Store Manager in the day-to-day operations of the store, inclusive of open and close procedures, inventory management and visual merchandising
Lead the team with exceptional communication skills to achieve daily tasks
Provide an outstanding level of customer service




Be experienced in using POS and inventory management software
Be proactive and have a positive, can-do attitude
Have a calmness to work under pressure
Have a genuine love and concern for the well-being of animals
Be prepared to take responsibility for the operation of the store in the absence of the Managers
Be committed to working in line with WHS policies and procedures
Genuinely love and a have a concern for the well-being of animals

Key Skills
Proven experience in a management role within a retail setting
Robust leadership skills with a history of successfully supporting and motivating teams
Exceptional communication skills, both verbal and written
Have excellent organisational skills and problem-solving ability
Commitment to Workplace, Health and Safety standards and procedures
Flexibility with work hours, including weekends and public holidays.

Experience working in the pet industry would be highly regarded, but is not essential. Heavy lifting of up to 20kgs will be required as part of the role.

If this sounds like your next challenge, we would love to hear from you! Please submit an up to date cover letter and resume in your application.

📌 3ic Port Melbourne
🏢 Habitat Pet Supplies
📍 Port Melbourne