Job description

Founded by Gianni Versace in 1978, Versace is built on the principle of freedom — empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world's most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and cutting-edge Italian artisanship, strength and sensuality, quietude and the volume raised to max.

It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life.

Your Contribution:

Business Development

• Achieve individual objectives and contribute to the achievement of store objectives.

• Strive to always increase brand and product knowledge.

• Master selling skills to satisfy customer needs.

• Take action to maximize the sales chance on all categories.

Client Management

• Ensure superlative customer service standards, in order to meet customer expectations.

• Act as brand ambassador to build relationships with new customers and VIP clientele.





• Deliver the ultimate the brand’s experience to increase customer loyalty.

• Solve customer complaints in a professional and positive manner, always offering follow up.

CRM

• Capture customer data all the time.

• Proactively take possible actions to maintain a long term relationship with customers.

• Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)

• Remain in compliance with operational and company policies and procedures.

• Ensure store presentation and visual merchandising standards are maintained according to company directives.

Diversity and inclusion are integral to Versace's DNA. We promote an inclusive setting where employees and customers from diverse backgrounds are welcomed, valued, and celebrated. We take pride in our commitment to diversity, equality, and inclusion, and will continue to uphold these principles wherever we do business. Our doors are open to all.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER M/D/F

📌 Full Time Sales Associate Collins Melbourne
🏢 Versace Asia Pacific
📍 Melbourne