Remote Customer Experience Specialist Fast Career Growth New South Wales

Remote Customer Experience Specialist Fast Career Growth New South Wales

25 Aug
|
Training Resources Group
|
New South Wales

25 Aug

Training Resources Group

New South Wales

Job Description

Training Resources Group, Inc. seeks a Customer Experience Specialist to manage customer emails and tickets, guiding users of eSkilled's LMS, SMS, and related software toward smoother experiences.

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You will educate customers, coordinate onboarding, and capture feedback to improve services, while maintaining high CSAT and SLA adherence. The role emphasizes robust written communication, CRM/ticketing proficiency, and collaboration with the Customer Success team to schedule client trainings and
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📌 Remote Customer Experience Specialist Fast Career Growth New South Wales
🏢 Training Resources Group
📍 New South Wales

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