Job Description

Our client is a major Kitchen retail supplier. They arecurrently seeking an experienced Customer Service Officer to work Mon-Fri at their Craigieburnfacility commencing in ac casual capacity.

n

n
CraigieburnLocation
n
Casual opportunity Monday-Friday 8am-4pm or 9am-5pm or 10am-6pm
n
$37+p/h
n
37.5 hours per week
n
Onsite Parking
n

n

The successful candidate will be responsible for yet not limited to:

n

n
Provide service excellence to internal and external customers as directed by the business
n
Answer the phones in an efficient, courteous and friendly manner and direct callsto the relevant personnel.
n
Assess customer requirements and process internal/external orders to time requirements maximising warehouse efficiencies
n
Order processing Data entry of orders & EDI processing
n
Manage and action customer enquiries via phone & email
n

n





In order to be successful in this role you will require:

n

n
Experience in a customer service role involving data entry & phones
n
Strong computer skills including experience with Microsoft Office suite – Word, Excel & Outlook (Outlook essential)
n
Pronto Experience beneficial but not essential
n
Proven time management skills with attention to detail
n
Ability to complete tasks autonomously with a high-level of accuracy
n
Ability to be adaptable, to problem solve, & to multitask
n
Robust verbal & written communication and a pleasant, skilled, confident phone manner
n
Be a team player with a good work ethic and a friendly, positive attitude
n
J-18808-Ljbffr

📌 Customer Service Officer Williamstown
🏢 FirstPoint Personnel
📍 Williamstown