Job Description

Gen Z Trade Group is a growing electrical, plumbing, and maintenance company delivering high-quality work and reliable service across Melbourne. We're organised, quick-moving, and focused on creating a smooth experience for both our clients and technicians.

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We're currently seeking a full time Administrative Assistant to join our team.

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About Us

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Gen Z Trade Group is a growing electrical, plumbing, and maintenance company delivering high-quality work and reliable service across Melbourne. We're organised, fast-moving, and focused on creating a smooth experience for both our clients and technicians.

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We're currently seeking a full-time Administrative Assistant to join our team.

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About the Role

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This role provides administrative support across our electrical, plumbing, and maintenance divisions. You'll be responsible for coordinating job schedules, managing client communication, and supporting day-to-day office operations.

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It's a hands-on role suited to someone who is organised, proactive, and comfortable working in a fast-paced trade environment.

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Key Responsibilities

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Schedule and manage jobs using ServiceM8
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Coordinate technicians and daily job runs
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Answer and return incoming calls in a professional manner
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Communicate with clients via phone and email
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Book appointments and manage job updates
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Maintain accurate job records and notes
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Assist with general office administration
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About You

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Experience using ServiceM8 or similar job management software (ServiceM8 experience highly preferred)
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Previous administrative or scheduling experience (trade/services industry is an advantage)
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Solid written and verbal communication skills
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Excellent attention to detail and organisational skills
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Confident using Microsoft Office (Word, Excel, Outlook)
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Ability to work independently and manage time effectively
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Why Join Us

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Family-owned business
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Supportive and growing team setting
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Stable role within a company expanding across multiple trade divisions
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Competitive pay based on experience
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