Cx Strategy Lead — Aged Care & Community Services Adelaide

Cx Strategy Lead — Aged Care & Community Services Adelaide

25 Aug
|
Hender Consulting
|
Adelaide

25 Aug

Hender Consulting

Adelaide

Lutheran Homes Group (LHG) is seeking a Manager, Customer Experience (CX) to lead the development of our CX strategy and framework. You will listen to customers, map journeys across Residential Care, Home and Community Support, and Retirement Living, and partner with clinical and operational teams to drive improved outcomes and admissions.

You will bring empathy, robust stakeholder engagement skills, and a passion for improving the experiences of older Australians.
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📌 Cx Strategy Lead — Aged Care & Community Services Adelaide
🏢 Hender Consulting
📍 Adelaide

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