Narangba Head Office, National Company
Growing Import Distribution Business
Full-Time position, M-T 8.00am – 5.00pm / Fridays 8.00am – 3.00pm

The Company
Premier Pet is a growing importer and national distributor of live fish, aquarium and pet care products and is looking to expand its customer service team.

Position duties

This is a Monday to Friday, full-time, office-based, position reporting to the Sales Manager. Its major responsibility is building sales and seeking recent customers through making Outbound Telesales calls.

Other tasks include:
Processing sales orders received by phone, web or email
Providing customer service to customers (Pet and Aquarium shops)
Handling customer credits/complaints
Offering weekly promotions
Various administration tasks

Successful applicant must have:

The ideal candidate will possess several years successful experience in customer service, telesales or call centre. Pet and/or Aquarium experience would be highly regarded

The key factor is energy and an unrelenting focus on achieving targeted results!





Other skills and personal attributes essential for success in the role include:
The ability to build rapport with customers, ultimately translating to sales
Well-developed interpersonal skills
Fluent written & verbal English communication skills
Excellent organisation capability - prioritising time to meet deadlines in a quick paced, agile environment
The ability to operate with a high degree of autonomy
Proficiency with Excel, Word and Outlook
A strong work ethic and willingness to learn new procedures
A positive, flexible team player attitude
The ability to absorb new information and react quickly and accordingly
Excellent computer skills
Data entry experience

Submit your application by attaching your covering letter and resume. Please address why you are suited to this role in your cover letter. Please note, not all applications will be acknowledged. If your credentials meet our needs you will be contacted to attend an interview. Applications close on September 15, 2026.

📌 Customer Service Representative Narangba (Australia)
🏢 Premier Pet & Bay Fish
📍 Australia