Head Of Customer Experience & Service Transformation City Of Sydney (Australia)

Head Of Customer Experience & Service Transformation City Of Sydney (Australia)

25 Aug
|
Mcarthur
|
Australia

25 Aug

Mcarthur

Australia

Ku-ring-gai Council is seeking a Strategic Customer Experience Leader to drive an organisation-wide service transformation. You will lead the Customer Service team, implement customer service standards and governance, and use insights to identify systemic improvements across digital and non-digital channels.

You willpartner with senior leaders to embed a customer-focused culture, improve accountability and deliver practical, sustainable service improvements, reporting to the Director Community.
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📌 Head Of Customer Experience & Service Transformation City Of Sydney (Australia)
🏢 Mcarthur
📍 Australia

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