Delivery Practice Analyst (Jira Administrator) Fixed Term 12 month Contract Be the driving force behind better delivery at Australia Post
Love Jira?
Passionate about Agile ways of working?
Enjoy helping teams work smarter, not harder?
We're looking for aDelivery Practice Analystto join our Enterprise Services Software Engineering team and help shape how delivery happens across one of Australia's largest and most trusted organisations.
This isn't a project management role.
It's an opportunity to become thego-to expert for delivery practices, Atlassian tooling and continuous improvement, empowering teams to deliver with greater clarity, consistency and confidence.
What You'll Do
Own and optimise our Atlassian ecosystemSupport and enhance Jira Software, Jira Service Management, Jira Product Discovery and Confluence to enable high-performing delivery teams.
Turn data into actionable insightsBuild dashboards, analyse delivery trends and identify opportunities to improve performance, transparency and decision-making across portfolios.
Champion delivery excellenceHelp define and embed delivery standards, frameworks, templates and best practices that improve the way teams plan, track and deliver work.
Support and coach teamsPartner with Delivery Leads, Scrum Masters, Product Owners, Business Analysts and Engineers to improve ways of working and maximise the value of delivery tools.
Drive continuous improvementIdentify patterns, risks and opportunities to help evolve delivery maturity across Enterprise Services.
What You'll Bring




Strong Jira and Confluence administration experience
Experience working in Agile, hybrid or project delivery environments
A passion for improving processes and helping teams succeed
Confidence working with delivery, technology and business stakeholders
Robust analytical and problem-solving skills
Excellent communication and collaboration skills
Ability to translate complex data into practical recommendations
Bonus Points If You Have
Experience supporting enterprise-scale delivery environments
Exposure to governance, assurance or portfolio delivery
Experience contributing to Communities of Practice
SAFe, Scrum, Agile or Project Management certifications
Why Join Australia Post?
Help shape delivery practices across enterprise-wide technology initiatives
Join a collaborative and supportive Software Engineering Practice
Build expertise in delivery maturity, data insights and Atlassian platforms
Work alongside passionate delivery professionals who love sharing knowledge
Make a real impact on how Australia Post delivers for millions of Australians
You're naturally curious, love making things better, and enjoy being the person people turn to for guidance.
You bring together process,



tooling and insights to help teams operate at their best.
If you're aJira guru, continuous improvement champion and delivery enabler rolled into one, we'd love to hear from you.
Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
Opportunities for growth and development through formal programs or mentorship
Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route
It takes a lot of us to deliver for every Australian – and it's important to us that our people behind the parcels reflect the people receiving them.
We come from all walks.
Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees.
We're a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free.
We're also working hard to remove bias and build a gender-equitable experience for everyone who joins us.
If you've got questions about accessibility, reach out to our Diversity & Inclusion team at or on .
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📌 Delivery Practice Analyst (Jira Admin) (Melbourne)
🏢 Australia Post
📍 Melbourne