Associate Director, Detection & Operational Services
Lead NAB's Financial Crime detection and operational service capabilities across Transaction Monitoring, Sanctions, Watchlist Management and CDD.
Drive data-led decision making through operational analysis, optimisation, forecasting and performance insights.
Shape innovative detection strategies that strengthen risk outcomes and protect customers from emerging financial crime threats.
Associate Director, Detection & Operational Services
An exciting prospect to shape the future of Financial Crime detection at NAB.
Leverage the power of data to drive better risk outcomes, optimise operations and influence enterprise-wide decision making.
Lead NAB's Financial Crime detection and operational service capabilities across Transaction Monitoring, Sanctions, Watchlist Management and CDD.
Drive data-led decision making through operational analysis, optimisation, forecasting and performance insights.
Shape innovative detection strategies that strengthen risk outcomes and protect customers from emerging financial crime threats.
Our people are customer obsessed.
They prioritise the needs and satisfaction of the customer above all else.
Our mindset fosters innovation and creates robust, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In this role of Associate Director, you will join our Detection and Operational Services team that's doubling down on protecting the community and our customers.
Each Day, You'll Go Above And Beyond To
Play a leading role in the design, optimisation and review of detection scenarios and thematic risk analysis across the Financial Crime Ecosystem.
Provide leadership on data‐driven financial crime analysis, including rule performance optimisation and false positive reduction




Drive delivery of detection uplift initiatives (TM risk assessments, scenario development, optimisation frameworks)
Partner with Financial Crime Risk, Technology, Operations and Change teams to translate risk outcomes into implementable solutions
Support governance and assurance, including:Model governance
Methodology approval
Documentation uplift
Regulator‐facing materials
Deliver clear, concise executive‐level insights and reporting for senior leadership and risk committees
We're looking for the best and brightest to deliver the best for our customers.
You'll need:
Extensive experience in financial crime, analytics, risk or consulting roles within financial services
Proven delivery of scenario design, rules optimisation, operational uplift and risk assessments
Experience supporting or leading system implementations, upgrades or capability uplifts
Hands‐on data analysis experience using SQL, R, Python, Power BI or equivalent
Robust expertise in Financial Crime analytics, operations and risk analysis
Experience applying advanced analytics, data science and statistical techniques to detection challenges
Ability to translate complex risk and analytical concepts into transparent operational, technology and executive outcomes
High standard of written and verbal communication, including regulator‐ready documentation and executive reporting
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are.
That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.
We are committed to providing an workplace where you can work your way.
Join NAB
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📌 Associate Director - Operational Service (Melbourne)
🏢 NAB
📍 Melbourne