We're partnering with a leading Managed IT Services & Infrastructure Solutions organisation that is scaling its sales function and looking for an experienced Sales Development Representative to drive pipeline growth and appointment setting across enterprise customers.
This is a key front-line role working closely with Account Executives and Presales Engineers to identify, engage, and qualify current opportunities within the IT services space.
Alot of the accounts and leads will be supplied we need someone to find the rright people in the accounts and get the sales team out to meet them.
Training provided!
What You'll Be Doing
Identify and research potential customers through inbound enquiries, LinkedIn, CRM tools, and outbound prospecting
Use sales intelligence platforms and structured research to build targeted account lists
Engage prospects across phone, email, and social channels to generate interest and conversations
Qualify leads using structured frameworks (e.g. BANT: Budget, Authority, Need, Timeline)
Understand customer pain points and align them to relevant IT services and solutions
Maintain accurate CRM records and ensure pipeline is always up to date




Track key activity metrics including calls, emails, meetings booked, and conversion rates
Conduct proactive outbound outreach with a strong focus on personalisation and engagement
Book qualified meetings and product discussions for Sales Executives and Presales Engineers
Ensure seamless handover of qualified opportunities with clear context and insights
What We're Looking For
2-3+ years' experience in an appointment setting role
MUST have generated appointments in enterprise orgs
Exposure to IT hardware or infrastructure sales is a bonus
Outbound prospecting skills (cold calling, email, LinkedIn/social sales)
Proven ability to qualify leads and build strong sales pipeline
Confident communicator, robust commercial instincts and resilience
Why Join?
Work with a growing Managed IT Services & Infra Solutions provider
Strong alignment with Sales and Presales teams
Clear opportunity to progress into broader sales roles
Exposure to enterprise customers and complex IT environments
Competitive base salary + commission structure
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📌 Business Development Representative (New South Wales)
🏢 Halcyon Knights
📍 New South Wales