Serve as the primary IT contact and trusted technology partner for the Australian team
Translate Australian business priorities into technology requirements, solution options, and delivery priorities
Identify technology-driven opportunities to improve efficiency, productivity, compliance, and customer experience
Build relationships with Australian stakeholders, senior leadership, global BizTX teams, and regional transformation partners
Lead day-to-day IT operations and ensure availability and performance of business applications and end-user services
Manage incidents, escalations, root-cause analysis, and service improvements
Coordinate with global teams, vendors, outsourced support teams, and the APAC Transformation Director
Perform business analysis and requirement gathering
Design and implement local technology solutions
Support applications, reporting, integrations, data analytics, and business systems
Develop prototypes, dashboards, reports, and automation solutions
Troubleshoot complex business and system issues
Lead end-to-end local IT and digital transformation projects
Define project scope, budget, timelines, risks, and success measures
Drive project execution and benefit realisation
Coordinate testing, training, and change management
Develop and manage the annual local IT budget
Evaluate and negotiate with technology vendors
Ensure cost-effective procurement and utilisation of IT resources
Monitor project and operational spending
Ensure compliance with corporate IT policies and security standards
Manage technology risks and business continuity planning
Support audits and regulatory requirements
Lead, manage,



coach, and develop the local IT team and external partners
Set priorities, expectations, and ways of working
Provide day-to-day leadership, performance guidance, and prioritisation support
Foster accountability, collaboration, innovation, and continuous improvement
Remain actively involved in detailed execution when required
Requirements
Strong communication, stakeholder management, relationship-building, and people leadership skills
Demonstrated experience leading, coaching, and developing an IT or technology team, including managing priorities, performance, and service delivery outcomes
Bachelor's degree in computer engineering, Computer science, or related fields
8–12+ years of IT experience
Strong background in ERP, Data & Analytics including PowerBI, System Integration, and Project Management
Strong technical skills in System Integrations, Database Management, Data Warehouse and Data Analytics, mainly Microsoft SQL
Capable of operating at both strategic and operational levels, with a willingness to work on detailed tasks when required
Ability to engage directly with users to diagnose detailed business issues, gather requirements, and shape practical technology solutions




Willingness to occasionally work outside standard Australian business hours where required to support regional and global collaboration
Experience working in a multi-country, regional, or global technology environment
Exposure to SAP or major ERP transformation programs
Experience with Power Platform, automation, or low-code tools
Experience supporting business change management, adoption, and training for technology solutions
Core Competencies
Demonstrates expertise in IT operations management, project execution, and stakeholder engagement, with a solid focus on technology solutions that enhance efficiency and compliance.
Proven ability to lead and develop IT teams while managing vendor relationships and ensuring adherence to corporate IT policies.
Highest-signal resume keywords
IT Operations Management
Project Management
Data Analytics
System Integration
Stakeholder Management
ATS Optimization Keywords
Hard Skills
ERP
Database Management
Data Warehouse
Microsoft SQL
PowerBI
Business Analysis
Automation Solutions
Change Management
Prototyping
Reporting
Soft Skills
Communication
Relationship-Building
People Leadership
Collaboration
Coaching
Certifications & Qualifications
Bachelor's Degree in Computer Engineering
Bachelor's Degree in Computer Science
Industry Keywords
Technology Transformation
Compliance
Business Continuity Planning
Multi-Country Technology Environment
SAP
Tools & Technologies
Power Platform
Low-Code Tools
Business Applications
End-User Services
Data Analytics Tools
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📌 Biztx Manager (Melbourne)
🏢 Jobtailor
📍 Melbourne