We have an exciting opportunity to join our Infrastructure Team as an Infrastructure Engineer to help us drive stability and improvements to our PayPoint Group's IT Infrastructure while we continue to push forward with our next gen cloud technology and automation goals.
What will you be doing?
The Infrastructure Engineer will ensure automation of tasks is at the forefront of their thinking to enhance speed of deployment of new project work or existing improvements to the infrastructure.
The ideal person will have a proven track record in the installation, support and maintenance of advanced Windows and Linux Technologies and be able to demonstrate management of incidents through to resolution.
They will be able to demonstrate an understanding of Infrastructure services to an elevated level for On-Premise, and In-Cloud technologies.
Previous experience of working in the financial sector or the ability to provide examples of working in a service critical environment are advantageous.
As an Infrastructure Engineer they will be responsible for ensuring the Infrastructure Services meet all regulatory requirements, namely PCI DSS, ISO*****, and Cyber Security Essentials.
This will include the introduction of standards to ensure conformity within the PayPoint environment.
Be responsible for and deliver
Operational support of the infrastructure carrying out 2nd and 3rd line analysis of incidents and problems
Engaging with relevant 3rd party support to assist with incident resolution
Resolution, Root Cause Analysis, Impact Analysis and Escalation, should be carried out in a timely manner with detailed documenting of solutions in the ticketing platform
Ensure compliance and operation within all company controls and security standards




Assist with Projects and Infrastructure Delivery
Proactively drive automation of infrastructure tasks to guarantee the outcome of repeatable tasks
Identify improvements to existing processes ensuring that with agreement, these improvements are implemented in line with PayPoint Group standards
Continuous service improvement through best practice and new and innovative technologies
Ensure consistency and quality of the service so that all support tickets are progressed in line with operational service levels
Review and approve changes in line with the Change Management Process
Implement, maintain and test PayPoint DR services as and when required to do so
Update documentation, policies and procedures as well as ensuring that they are followed
Cover on call for 1 week out of 4 per month
Any other duties where applicable
What would we like from you?
Proven Production Support or Project Delivery experience
Proven ability to document and explain designs
Detail orientated with solid written and verbal communication skills
Expert Knowledge in the following
Windows Server OS's (Ideally from **** to ****)
Full Windows Stack including DHCP, DNS, AD, CA
Linux (Ideally Ubuntu, RedHat and Rocky)
Microsoft Exchange **** - SE
Microsoft Office 365
Microsoft Azure Stack from Compute, Networking, to Azure EntraID




Hyper-V ***********
Exposure and understanding of the following
VMWare
Domain Management and Registrars
System Center
Data Centre Operations & hardware maintenance
Network troubleshooting and associated tools (Wireshark, and CLI tools)
Microsoft SQL Server
Understanding of security in relation to network, server, applications, data and databases
SSL Protocols, Ciphers and certificates
It would be great if you already have
PCI-DSS compliance
Proficient in PowerShell Scripting, Bash Scripting or Python
Windows Storage Spaces and Storage Spaces Direct
Design of Highly Available Systems
Content Delivery Networks (Such as; CloudFlare)
Experience in
Delivering projects and solutions from inception to completion
Any experience with the following software products:SIEM
Jenkins
BeyondTrust
Rubrik Backup
What can we do for you?
The majority of this role will be (Hybrid) and will require some travel to our bright and modern offices in Liverpool.
(2 - 3 days a week)
25 days holiday per year + bank holidays.
Option to purchase further holidays
Company pension scheme
Electric Vehicle scheme
Dental plan
Staff Everyday Benefits card offering discounts with multiple retailers (10%)
Life Assurance - optional cover
As a disability-confident committed company, we have a passion for championing equality.
We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation.
We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
#J-*****-Ljbffr

📌 Infrastructure Engineer (Western Australia)
🏢 love2shop
📍 Western Australia