Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global ****** Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen.
Wir sind der worldwide führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.
About the role
As an Expert Field Service Technician, you will deliver field service support to customer sites, performing advanced troubleshooting, preventative maintenance, and repairs across mechanical and electrical systems, including complex UV system.
We're seeking a technically capable and customer-focused service professional with strong field experience and a commitment to safe work practices.
This role will require travel to customer sites and other Xylem locations as required, typically 30%-60%, including overnight stays.
Key Responsivities
Perform service activities safely and efficiently at customer sites.
Carry out preventative maintenance, repairs, and commissioning on customer equipment.
Diagnose and troubleshoot mechanical and electrical faults on water treatment disinfection equipment.
Provide technical service support to both customers and service partners.
Maintain equipment, tools, and work areas in a safe and serviceable condition, while supporting compliance with operational procedures, safety standards and customer site requirements.
Experience and capabilities
A Grade Electrical Licence with 3+ years of technical work experience, preferably in water treatment.




Strong working knowledge of mechanical and electrical systems, including complex or multi-system equipment.
Advanced troubleshooting and problem-solving capability, with the ability to solve complex technical and operational problems.
Ability to work effectively with little to no supervision while collaborating effectively in a team.
Strong communication skills, including the ability to explain technical information clearly, with a robust customer focus and commitment to maintaining a safe working environment.
Xylem Benefits
Competitive salary + company bonus program
Company vehicle
Company-funded income protection insurance
Subsidised health insurance for you and your immediate family
13% superannuation
Gym membership discounts and wellbeing perks
Additional leave entitlements
Structured training and career development pathways
Xylem Watermark volunteer program participation
Why join Xylem
Join a workplace with a strong focus on safety and training, including onboarding, annual safety training and ongoing development support.
If you're an experienced field service technician with strong technical expertise, a safety-first mindset and a passion for supporting customers, we'd welcome your application for this opportunity with Xylem.
Inklusion und Zugehörigkeit bei Xylem
Xylem ist ein Unternehmen, was Chancengleichheit fördert.
Alle Entscheidungen werden ohne Rücksicht auf Nationalität, Hautfarbe, Religion, ethnische Herkunft, Geschlecht, sexuelle Orientierung, Geschlechtsidentität oder -ausdruck, Alter, Behinderung oder anderer gesetzlich geschützter Merkmale getroffen.
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📌 Expert Field Service Technician (Melbourne)
🏢 Ebro Electronic
📍 Melbourne