Job Description
At Smartways, we're more than just your standard transport company. We're a logistics company dedicated to providing time-critical, complex solutions to the Australian healthcare system. We support some of the world's largest healthcare providers and pride ourselves on doing "whatever it takes" to deliver positive patient outcomes — because one failed delivery is one too many.
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ABOUT THE ROLE
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Every Smartways service contributes to a positive patient outcome. To support our operations, we are seeking an Owner Driver based in Melbourne.
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This is a fast-paced, varied role where no two days are the same. A typical day will include:
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Collecting and delivering medical inventory on time and in full
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Building and maintaining relationships with customers (new and existing)
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Working closely with other Smartways team members
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Proactively managing the return of loaned medical equipment
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Preparing freight for transport via third-party carriers within the wider Smartways network
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WHO WE'RE LOOKING FOR
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Our ideal candidate is driven to deliver an excellent customer experience and understands the importance of their role in patient care.
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You will bring:
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Strong knowledge of the Victoria region and ability to determine optimal routes
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A reliable work ethic and team-first mindset
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Confidence using technology, including phones and basic computer systems
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Excellent customer service skills with excellent attention to detail
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Clear written and verbal communication skills
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Availability between 7am and 7pm, Monday to Friday (with ad-hoc weekend work available)
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WHAT TOOLS ARE REQUIRED?
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To be successful in this role, you will need:
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2T vans (or willingness to acquire one)
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A registered Pty Ltd company (or willingness to establish one prior to commencement)
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All required insurances (Vehicle, Public Liability, Marine Cargo, etc.)
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A valid and clean driver's licence
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Full legal working rights in Australia
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Willingness to complete a police check and driver history check
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The ability to operate the contracted vehicle yourself (no subcontracting or third-party supply)
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WHY JOIN US?
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Depot location in Post Melbourne
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Competitive rates with opportunities to increase earnings through after-hours and out-of-town work
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Training and ongoing support from a well-established 3PL with best-in-class IT systems
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Company phone provided with no joining fees
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The opportunity to be part of a growing business making a real difference to patients across Australia
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