Care Team Leader
Due to growth and planned leave, we have two exciting opportunities for a Care Team Leader to join our team in Osborne Park, covering North based clients.
One, on a full-time, fixed term basis until October ****. and another permanent, full time position. Both roles working 7am - 3pm Monday to Friday.
Whilst reporting directly to the Community Manager, you will support and mentor direct care staff to provide quality care to clients/carers within the Community.
This role requires travel within the community. You will have the option to avail of a salary packaged vehicle (with employer contribution) or paid KM's if using your own vehicle.
The Role
Lead, mentor and support direct care staff to ensure best-practice service delivery
Manage performance, onboarding, communication and timesheet approvals
Promote a safe, positive workplace culture and ensure compliance with policies and procedures
Allocate resources effectively and respond to staff and client queries
What's We're Offering
Professional Development supported & Study Leave supported
Internal referral rewards - refer a friend or family member receive a $250 e-voucher
Opportunity to purchase extra leave
Comprehensive orientation programme
Devices and consumables provided to assist you in delivering care (including laptop and smart phone)
Subsidised gym membership - $15 per week to access hundreds of different fitness venues
Health insurance programmes - 12% discount with HBF
Social club discounts - cheaper tickets to cinemas, theatre shows, Zoo, Aqwa, Scitech, Adventure World and more *providers subject to change




Mental health support - up to 3 free sessions with a degree-qualified psychologist per year
What We're Looking For
The ideal candidate will have a strong background within the Aged Care Industry. In addition to this, candidates will be able to demonstrate the following experience, skills and attributes:
An understanding of health care within a community environment.
Demonstrated knowledge and experience undertaking care management activities within Support at Home program
Demonstrated experience in leading a team to achieve outcomes.
Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
Decision making and problem-solving skills to innovatively manage the provision of service delivery.
A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
Time management and organisational skills to effectively plan and prioritise work tasks.
Knowledge of service provision, allocation and compliance with contractual obligations.
Knowledge of manual handling principles with the ability to train others.




A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.
Under the Aged Care act ****, successful candidates will be required to provide a satisfactory National Police Clearance prior to commencement
Why Choose Silverchain
Everyone at Silverchain, from our care teams to leadership, plays a vital role in delivering Best Care. It's a team effort. Best Care is care that is protected, personal, connected and effective.
We are proudly one of the few Australian home care providers accredited in both national health and aged care standards. This means the quality of care we provide is expected to meet the same standards as a hospital or residential aged care facility.
As a not-for-profit organisation, our ambition is to create a better home care system for all Australians and we develop innovative models of care to set the industry benchmark.
We'll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.
We'll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.
At Silverchain, we recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, are respected and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, gender, abilities, culturally diverse and linguistic backgrounds.
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📌 Care Team Leader (Western Australia)
🏢 SilverChain
📍 Western Australia