We are seeking experienced ServiceNow Technical Consultants to support a large-scale government technology transformation initiative.
This role is suited to hands-on ServiceNow professionals who enjoy delivering practical solutions and working directly within the platform. You will be responsible for configuring, developing, testing and deploying ServiceNow capabilities across a complex enterprise environment.
You will work closely with business analysts, architects, platform teams and stakeholders to translate requirements into scalable, secure and maintainable ServiceNow solutions.
Key Responsibilities
Configure, develop and maintain ServiceNow platform functionality.
Build and enhance workflows, approvals, forms and service catalogue items.
Configure and support ITSM processes and related platform capabilities.
Design and support integrations with internal and external systems.
Develop reports, dashboards and analytics capabilities.
Support ITAM, ITOM and CMDB initiatives.
Troubleshoot and resolve technical platform issues.
Support release,



deployment and environment management activities.
Promote ServiceNow best practice, favouring configuration over customisation where appropriate.
Skills & Experience
We're interested in candidates with:
Strong hands-on ServiceNow development and administration experience.
ServiceNow Flow Designer and workflow automation expertise.
Experience building and supporting integrations and APIs.
Knowledge of CMDB, ITAM and ITOM capabilities.
Solid troubleshooting and problem-solving skills.
Experience working in complex enterprise or government environments.
Ability to work independently while engaging effectively with stakeholders.
Desirable Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ITIL Foundation
Security Requirements
Applicants must hold an active
NV1 Security Clearance
as a minimum.
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📌 Servicenow Developer (Canberra)
🏢 Elysium Digital
📍 Canberra