Job Description
Senior Disability Support Worker - Practice Lead
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As a Senior Support Worker at Cram, you'll play a vital role in supporting our Disability Support Workers, at various sites. Reporting to the Team Leader, you'll work closely with team members, assisting in the delivery of exceptional, person-centred care to empower the people we support. This role focuses on championing our Human Rights Framework and Person-Centred Active Support model, ensuring that the rights, privacy, and dignity of each person we support remains central to our service delivery.
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Key responsibilities include:
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Collaborating with DSWs to provide high-quality, person-centred support that encourages participant decision-making and meaningful choice.
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Mentoring and coaching DSWs to enhance their skills, reinforce active support principles, and build team commitment to person-centred approaches.
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Promoting participant independence by supporting daily living activities, fostering skills for self-care, and providing graded assistance aligned with individual goals
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Leading efforts to strengthen community engagement, encourage independence, and advance Cram's strategic vision to enhance the quality of life for participants.
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Assisting with rostering, coordinating administrative processes, and managing site assets and participant-specific equipment.
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Ensuring respectful, culturally appropriate, and effective communication with participants, families, and support networks.
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ABOUT YOU
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You have a proven track record of team leadership within a disability support setting, focusing on service quality, participant empowerment, and fostering a cooperative team culture.



You have experience working with people with high intensity daily support needs and excel at managing high-pressure situations with a sense of calm and confidence. You have strong communication skills and empathy, and are able to build trusted relationships with Participants, families, and stakeholders.
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ESSENTIAL CRITERIA
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Demonstrated ability to supervise, coach and support a team to achieve goals.
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Ability to work a rotating roster including day, afternoon and weekend shifts within a 4-week roster.
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Proven experience working with people who have high intensity daily support needs.
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Demonstrated experience in completing individual support plans and assessments.
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Demonstrated commitment to fostering participant independence and maintaining strong relationships with both participants and team members.
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Strong computer literacy, with Microsoft based programs and attention to detail
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Australian Drivers Licence.
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Valid Working with Children's Check & NDIS Worker Screen Check.
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Evidence of 2 doses of Covid-19 Vaccination.
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DESIRABLE
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A relevant qualification within Disability support (Cert IV or higher).
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Applications close Sunday 23 August ****
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Note: We will be looking at applications throughout this time and may proceed with interviews and reach a decision prior to the closure date.
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Please direct any questions to:
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Cram is dedicated to supporting people with disabilities by championing their rights, dignity, and inclusion within every community. We envision a world where everyone has the chance to live their version of a good life, free from barriers and full of possibilities.
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Cram is an inclusive workplace and welcomes applications from people of all backgrounds and experiences.
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📌 Senior Disability Support Worker - Practice Lead (Queensland)
🏢 THE CRAM FOUNDATION | 领英
📍 Queensland