CJD Equipment has an exciting opportunity for an experienced
Service Manager
to join
CJD Trucks
in Forrestfield, WA, as the
State Service Manager.
CJD Trucks
represent world-class products from Paccar, being the Australian-made,market leadingiconic Kenworth Truck together with one of Europe's leading truck brands, DAF, throughout Western Australia.
This leadership role will be reporting to the General Manager - CJD Trucks WA and your primary responsibilities will be to lead and mentor a motivated service team to achieve outstanding results.
Key responsibilities include:
Engaging with customers and staff to deliver an outstanding experience
Ensuring efficient and profitable operation of the Service Department
Building and maintaining relationships with all key stakeholders of the business
Ensuring a safe work environment for the team by maintaining best practices
Developing productive processes and standards in both workshop operations and customer service
Leading workshop and call out operations to ensure safe, timely and high-quality repairs and truck servicing
Overseeing warranty processes, compliance, quality standards and continuous improvement initiatives
Ensuring dealership NPS (CSI)score benchmarks are achieved and maintained
At CJD Equipment, we recognise that our people are key to our success.



We're seeking an individual who will play a pivotal role in driving that success—someone who is passionate about contributing to our growth and motivated by the ongoing development and achievements of the team.
What we Offer:
Career progression opportunities across the CJD Truck and CJD Equipment group.
Commitment to providing an environment that encourages personal development.
Ability to be part of the leadership team and work collaboratively to achieve exceptional results.
Industry leading remuneration, conditions and incentives.
Opportunity to be part of themarket leading truck brand in Australia.
Founded in ****, CJD Equipment is a leading provider of world class equipment and trucks. Offering a diverse range of products from iconic brands such as Volvo CE, SDLG and Kenworth and DAF trucks, CJD's branch and dealer network spans the country, with 24/7 sales, parts and service support from over 600 highly experienced staff.
Founded in ****, CJD Equipment is a leading provider of world class equipment and trucks. Offering a diverse range of products from iconic brands such as Volvo CE, SDLG and Kenworth and DAF trucks, CJD's branch and dealer network spans the country, with 24/7 sales, parts and service support from over 600 highly experienced staff.
#J-*****-Ljbffr

📌 State Service Manager - Cjd Trucks (Tasmania)
🏢 @
📍 Tasmania