24 Aug
|
NSW Health
|
New South Wales
24 Aug
NSW Health
New South Wales
Job Description
Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual
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Part time, Casual/Temporary, Full time, Permanent
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The ideal candidate is a customer-focused and organised administrator who thrives in a fast-paced environment. You will have excellent communication skills, strong attention to detail, and the ability to manage competing priorities while delivering a high standard of service to patients, carers, visitors and stakeholders.
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Selection Criteria
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To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
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Can you describe a time when you provided exceptional customer service to a patient, client or customer who was experiencing stress or anxiety? What was the outcome?
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Tell us about your experience managing administrative tasks while handling multiple competing priorities in a busy environment. How did you ensure accuracy and efficiency?
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This role requires handling confidential patient information. Can you provide an example of how you have maintained privacy and confidentiality in a previous role?
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Describe a situation where you identified an error in a record, booking or administrative process. What steps did you take to resolve the issue and prevent it from happening again?
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Diversity, Culture & Inclusion
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We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience.
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We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples,
people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
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More Than Just a Job – Why Work With Us?
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12% superannuation
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Salary packaging and novated leasing via
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Annual leave with 17.5% leave loading (for full-time and part time staff)
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One extra day off each month for full-time employees
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Work-Life Balance
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Flexible work options, including hybrid and varied hours (depending on the role)
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Paid maternity and parental leave
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Generous leave options like long service and carers leave
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Grow Your Career
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Discounted gym membership through
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Fitness Passport
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Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
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Wellbeing programs that promote mental health, resilience, and balance
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Additional Information
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Child Safe Employment
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South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementingthe
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Child Safe Standards
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We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
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Temporary Positions
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For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.
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📌 Administration Officer (Lvl 2) - Admissions And Enquiries - Perm Ft/Pt Or Casual (New South Wales)
🏢 NSW Health
📍 New South Wales