Ai-Driven Social & Reputation Specialist (New South Wales)

Ai-Driven Social & Reputation Specialist (New South Wales)

24 Aug
|
King Living Pty
|
New South Wales

24 Aug

King Living Pty

New South Wales

Job Description
King Living is seeking a Reviews and Social Specialist in Sydney to manage customer interactions across reviews and social platforms, ensuring on-brand, empathetic responses and effective issue routing. You'll collaborate with Customer Service, Warranty, Delivery and Marketing to resolve concerns and protect the brand.
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You'll leverage AI tools to draft replies, handle high volumes with care, and report trends to inform service improvements while maintaining a warm, human touch.
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📌 Ai-Driven Social & Reputation Specialist (New South Wales)
🏢 King Living Pty
📍 New South Wales

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