Job Description
Are you an organised and capable administrator looking for a varied role where your work contributes to supporting people across disability and aged care?
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SCL Care Group is seeking an Administration Officer to join our Coffs Harbour team.
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SCL Care Group is a family-run care organisation operating SCL Support Services, our NDIS disability support provider, and SCL Home Care, our growing in‐home aged care service.
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Across the group, our focus is on providing compassionate, personalised support that enables people to maintain their independence, dignity and connection with their community.
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About the Role
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This is a group‐wide administration position supporting all areas of SCL Care Group.
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You'll work closely with our management, operations, compliance and finance teams to support both our disability and aged care services.
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We're looking for someone with a solid foundation in administration who can confidently manage day‐to‐day responsibilities while continuing to develop their skills and take on broader responsibilities over time.
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Key Responsibilities
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Provide professional phone, email and reception support.
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Maintain accurate client and employee records and documentation.
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Assist with client onboarding, staff recruitment and onboarding, and compliance records.
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Support rostering, scheduling and workforce coordination.
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Assist with NDIS and aged care compliance, document control and audit preparation.
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Prepare correspondence, forms, reports and meeting minutes.
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Maintain information across Microsoft 365, SharePoint, ShiftCare and other systems.
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Provide general administrative and basic finance support across SCL Care Group.
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About You
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We're looking for someone who is organised, professional, approachable and confident with technology.
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You'll ideally have:
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Previous experience in administration, office support or a similar role.
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Experience in NDIS/disability and/or aged care/community services.
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Strong organisation, time‐management and attention to detail.
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Professional written and verbal communication skills.
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Intermediate to advanced Microsoft 365 skills.
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Confidence learning new systems and using technology, including AI.
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Good initiative, problem‐solving skills and the ability to manage competing priorities.
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A professional approach to confidential and sensitive information.
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Qualifications & Desirable Experience
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Certificate III or IV in Business/Business Administration, or willingness to obtain.
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Experience using ShiftCare or similar client management and rostering software.
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Experience with Microsoft SharePoint, Xero or PayCat.
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Knowledge of NDIS and/or aged care compliance requirements.
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Employment Requirements
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The successful applicant will be required to hold or obtain relevant employment and sector checks, which may include:
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NDIS Worker Screening Check.
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Working With Children Check.
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Current Driver Licence.
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Current First Aid and CPR.
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Right to Work in Australia.
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Relevant mandatory NDIS and aged care training.
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What We Offer
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Full‐time employment – 38 hours per week.
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Monday to Friday, 11:00am – 7:00pm.
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Competitive remuneration under the SCHADS Award, based on qualifications and experience.
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Access to our Employee Assistance Program (EAP).
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Discounted local sport and gym memberships.
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Ongoing training and career development including support to obtain a Certificate III or IV in Business if required.
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Exposure to administration across both disability and aged care.
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Opportunities to develop your skills as SCL Care Group continues to grow.
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A supportive, inclusive and team‐focused workplace.
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📌 Administration Officer (Coffs Harbour)
🏢 SCL Support Services
📍 Coffs Harbour