Job Description
Scope, estimate, and supervise residential insurance repairs for a builder with consistent insurer workflow, solid claim coordination support, and a professional, team-focused culture.
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About PBS
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PBS is a leading insurance repair builder delivering residential repairs across Victoria, NSW and Queensland. As a trusted panel builder for major insurers, we pride ourselves on strong systems, clear processes, and a supportive team culture focused on quality, accountability, and results.
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We're looking for an experienced Building Supervisor / Estimator to join our team, covering Greater Melbourne and semi-regional areas.
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The Role
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You'll assess, scope, estimate, and manage residential insurance repair claims from start to finish. Supported by a strong admin and claims team, you'll focus on delivering projects efficiently, on time, within budget and to a high standard.
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Key Responsibilities
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Conduct site assessments and prepare scopes and repair estimates
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Manage claims through to completion
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Attend all scheduled client appointments punctually and maintain accurate, timely records of site attendance and daily activity
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Coordinate with clients, trades, and internal teams
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Oversee scheduling, timelines, budgets, and variations
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Prepare reports and supporting documentation
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Ensure projects meet KPIs, quality standards, and insurer requirements
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What We Offer
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Competitive salary package
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Vehicle allowance, fuel, and e-tag
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Company phone, laptop and iPad
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Strong claim coordination team support
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Consistent workflow
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Professional, team-focused culture
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About You
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Cert IV Building & Construction and/or Trade Qualification
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Experience as a Building Supervisor in residential construction
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Strong residential construction knowledge (NCC and Australian Standards)
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Confident scoping and estimating repairs
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Current Construction Induction Safety Certificate (White Card)
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Valid, unrestricted Australian work rights (subject to VEVO check or citizenship documents)
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Advanced Communication Skills: Strong interpersonal, verbal, and written communication tailored for a diverse audience, including tradespeople, insurance policy holders and insurance company professionals.
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Exceptional Multi-Tasking & Detail Focus:Proven ability to manage multiple complex repair claims simultaneously under tight insurer deadlines without losing attention to detail.
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Stakeholder Management: Demonstrated ability to engage, negotiate, and maintain strong relationships with key internal and external stakeholders.
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Insurance repair experience
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Experience using construction or job management software
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You're organised, proactive and clear communicator
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Accountability and integrity matter as much as technical skill.
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The position is subject to a six (6) month probationary period. All offers of employment are conditional on a satisfactory National Police Check (any disclosable outcomes assessed for relevance to the role), together with verification of qualifications, licences, right to work, and references. A start date will not be confirmed until these have been received and accepted by PBS. PBS maintains a drug and alcohol free workplace, and employees may be required to undergo drug and alcohol testing during their employment in accordance with our Drug and Alcohol Policy.
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📌 Building Supervisor / Estimator - Insurance Repairs (Victoria)
🏢 Pierce Building Services
📍 Victoria