Job Description
At Metcash, You're Part Of Something Bigger. We've Got The Heart Of a Small Business With The Strength And Support Of a Big Business. When You Join Metcash, Your Work Makes a Real Difference To Independent Businesses And Local Communities, Empowering You To
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Grow your career with tailored development programs
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Make your mark in a high-performing, values-led team
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Thrive your way with flexible work options
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About The Prospect
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What happens between the moment an order is placed and when it reaches the customer? As our Senior Analyst – Customer Value Chain, you'll connect the dots across the entire journey, using data and insights to make our supply chain smarter, simpler and more efficient.
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You'll work across customer, transport, warehouse and supply chain data to understand what is happening, why it is happening and how we can improve it.
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In This Role, You Will
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Analyse customer and supply chain data to identify trends, root causes and opportunities to improve service and efficiency.
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Map the end-to-end order journey, including delivery schedules, notifications and customer experience.
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Turn complex and sometimes incomplete data into clear, practical insights and recommendations.
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Partner with Retail, Supply Chain, Operations, IT and Store Support teams to improve processes and commercialise new ways of working.
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Use data, modelling and supply chain technology to optimise decisions and improve end-to-end performance.
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You'll Bring
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You'll be a curious, customer-focused analyst who enjoys solving problems where the data isn't always perfect and the answer isn't always obvious.
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You'll Ideally Have
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Experience in supply chain analytics, with exposure to transport, warehousing or logistics.
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Strong analytical, modelling and root cause problem-solving skills.
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Experience working with large or complex datasets and data platforms.
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Understanding of TMS, WMS, supply chain modelling tools or platforms such as Microsoft Fabric.
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Strong stakeholder skills and the ability to turn data into simple, business-focused recommendations.
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What's On Offer
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Extra Leave: 5th week of annual leave, 2 well-being days, 1 volunteer day
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Career Growth: Endless learning and development opportunities
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Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
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Inclusive Culture: Bronze Employer for LGBTQ Inclusion
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Neutral Pay Gap: Gender pay gap under 5% (WGEA *********)
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Mental Health: Gold accreditation by Mental Health Australia
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Flexibility: Flex Ready and Family Friendly Workplace accredited
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About Us
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Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125. We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.
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We're committed to diversity, inclusion, and sustainability - and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.
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Join us and be part of something bigger!
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#INFLA
#J-*****-Ljbffr

📌 Senior Solutions Analyst - Logistics (Sydney)
🏢 Metcash
📍 Sydney