24 Aug
|
cirrus8
|
Victoria
Job Description
Are you experienced in commercial property and looking for a new way to use your industry knowledge?
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We're looking for a Commercial Property Software Consultant to join Rex Cirrus8 and help commercial property professionals get the most out of our property management software.
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This could be a great next step for someone with experience in commercial property management, lease administration, trust accounting or property operations who enjoys working with people, solving problems and sharing their knowledge.
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You don't need to come from a software implementation background. What's most key to us is your understanding of the commercial property industry, confidence working with clients, and ability to learn and explain new systems.
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Overview
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Are you experienced in commercial property and looking for a new way to use your industry knowledge?
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We're looking for a Commercial Property Software Consultant to join Rex Cirrus8 and help commercial property professionals get the most out of our property management software.
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This could be a great next step for someone with experience in commercial property management, lease administration, trust accounting or property operations who enjoys working with people, solving problems and sharing their knowledge.
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You don't need to come from a software implementation background. What's most key to us is your understanding of the commercial property industry, confidence working with clients, and ability to learn and explain new systems.
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About the Role
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As a Commercial Property Software Consultant, you'll guide new clients through their onboarding journey with Rex Cirrus8, helping them transition confidently from their existing processes and systems onto our platform.
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You'll work closely with commercial property professionals to understand how their businesses operate, deliver tailored product training, and help translate their existing property management processes into Rex Cirrus8.
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Combining your commercial property knowledge with training, relationship management and project coordination, you'll play an important role in setting our clients up for long‐term success.
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Key Responsibilities
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Client Onboarding & Training
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Own the onboarding experience for new clients from kick off through to go live
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Learn about each client's commercial property portfolio, processes and ways of working
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Develop structured training plans tailored to individual client needs
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Deliver engaging Rex Cirrus8 training sessions both online and in person
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Help clients understand how to apply the platform to their day‐to‐day property management processes
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Provide ongoing training and guidance to support strong product adoption
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Client Experience & Relationship Management
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Act as a key point of contact for clients throughout onboarding
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Build strong, trusted relationships with commercial property professionals
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Use your industry knowledge to understand client challenges and provide practical guidance
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Identify and address training gaps that could impact successful adoption
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Support clients following go live and guide them towards relevant self‐service resources
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Project Coordination & Implementation
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Manage onboarding timelines, deliverables and key milestones
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Coordinate client kick offs, training and data review sessions
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Work closely with our Implementation team to ensure a smooth transition onto Rex Cirrus8
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Communicate progress and expectations clearly with clients and internal stakeholders
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Contribute ideas to continuously improve our onboarding experience, training resources and processes
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Experience & Skills
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We'd love to hear from you if you have:
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Experience within commercial real estate or commercial property, ideally in property management, lease administration, trust accounting or property operations
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A strong understanding of commercial property processes and the day‐to‐day challenges faced by property professionals
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Confidence working with clients and building trusted professional relationships
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Excellent communication skills and an ability to explain processes or systems clearly
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Robust organisation and the ability to manage multiple clients, priorities and deadlines
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Confidence learning new technology and systems
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Strong problem‐solving skills and a proactive, adaptable approach
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Experience with property management software or implementing new systems is highly regarded, but you don't need to come from a PropTech or software background. If you know commercial property and enjoy helping others learn, we can help you build the software expertise.
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Why Join Rex Cirrus8
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Take your commercial property experience in a new direction and build a career in PropTech
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Work with technology designed specifically for the industry you already know
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Be part of a fast‐growing PropTech business helping shape the future of commercial property
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Flexible hybrid working
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Join a collaborative and supportive team that will help you build your product and implementation expertise
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Make a genuine impact on how commercial property businesses adopt and use technology
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📌 Commercial Property Software Consultant (Victoria)
🏢 cirrus8
📍 Victoria