24 Aug
|
Latitude Financial Services
|
Melbourne
24 Aug
Latitude Financial Services
Melbourne
As the Senior Product Manager, you will be responsible for supporting the growth and development of Pay products across Australia and New Zealand.
You will be actively owning and managing the product strategy, experience and roadmap while ensuring that key initiatives are well managed and that all elements of the value chain are operating effectively to drive optimal commercial outcomes for Pay and the broader enterprise.
Key Responsibilities/Accountabilities Successfully manage an entire product lifecycle from concept to launch to end of life, ensuring timely execution and continuous improvement.
Ensure that all AU systematically eliminate waste in processes and reduce costs where feasible .
Manage and coordinate with all stakeholders in the development and timely delivery of agreed product and technology roadmaps.
Provision of original thought to resolve issues and create new business opportunities.
Work with external partners to drive innovation in product design and delivery to enhance and differentiate against the competition.
• Build, lead, and coach a high performing team culture to deliver KPI's and revenue targets.
Provide leadership in guiding cross functional teams and fostering a cooperative environment to achieve product objectives.
Apply relevant CX/UX principles to manage and continuously improve the end-to-end customer experience from onboarding, engagement, servicing and understand of downstream risk actions across these portfolios Actively monitor customer feedback, product satisfaction and advocacy to recommend and deliver product and experience changes.
Experience: 5 + years in a product
📌 Senior Product Manager - Pay (Melbourne)
🏢 Latitude Financial Services
📍 Melbourne