Job Description
Bupa is seeking a Customer Experience Manager to lead customer-centric initiatives across the organisation. You will champion the voice of customers, partner with senior stakeholders to design end-to-end journeys, and drive measurable CX outcomes with a solid commercial focus.
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Ideal candidates bring experience in healthcare CX, regulatory awareness, and the ability to influence in a complex matrix. A strategic thinker with leadership and facilitation skills will thrive in this role.
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📌 Customer Experience Leader - Health Insurance & Strategy (Victoria)
🏢 Bupa
📍 Victoria