24 Aug
|
PETstock
|
Victoria
Job Description
PETstock Pty Ltd is seeking a leader to guide a team of Customer Experience Advisors, driving service excellence aligned with our CX principles across channels. The role focuses on delivering prompt, friendly support for all inquiries, complaints, orders and returns while upholding our brand values across stores and offices in Australia.
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You will work closely with CX managers to drive initiatives, manage operating hours, and maintain high standards of customer care in a quick-paced, pet-loving
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📌 Customer Experience Team Lead -- Elevate Service Excellence (Victoria)
🏢 PETstock
📍 Victoria