Job Description
We are specifically seeking candidates with demonstrated MSP consulting or pre-sales experience involving customer discovery, solution design, commercial proposal development, and managed infrastructure or cyber security solutions.
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This is NOT an Enterprise Solutions Architect role.
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If your background has been primarily with enterprise vendors, telecommunications providers, SaaS companies or internal corporate IT, this role is unlikely to be the right fit.
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We're looking for someone who has built their career in Managed Services (MSP) or IT consulting, helping small and mid-market businesses make informed technology decisions through practical, commercially sound solution design.
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If you've spent your career assessing customer environments, designing managed IT solutions, building proposals and helping customers modernise their infrastructure, we'd love to hear from you.
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About Rodin
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Rodin Business Solutions has been delivering Managed IT, Cyber Security, Networking, Cloud, IP Voice and Managed Print solutions to Australian businesses since ****.
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As we continue to grow, we're investing in our advisory capability and are looking for an experienced technical consultant who enjoys understanding customer challenges and designing practical, well-scoped solutions that genuinely improve their businesses.
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The Role
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You'll own the technical pre-sales lifecycle from initial customer engagement through to successful handover to our implementation team.
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Working alongside our Account Managers, you'll visit customer sites, assess existing environments, identify opportunities,



design fit-for-purpose solutions and produce the documentation that helps us win new business.
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This is a highly customer-facing consulting role.
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What You'll Be Doing
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Conduct onsite customer discovery workshops and technical assessments.
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Assess existing infrastructure, cyber security and cloud environments.
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Identify business risks, technical gaps and improvement opportunities.
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Design Managed IT, Microsoft 365, Azure, Networking, Cyber Security and IP Voice solutions.
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Produce solution designs, Statements of Work, Bills of Materials and commercial proposals.
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Support RFP, RFQ and tender submissions.
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Present technical recommendations to business owners and executive stakeholders.
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Work closely with Sales throughout the opportunity lifecycle.
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Ensure accurate technical handover to our Professional Services team.
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What We're Looking For
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This experience is essential.
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You should have most of the following:
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Significant experience working within an MSP or IT consulting business.
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Experience as a Pre-Sales Engineer, Solutions Consultant, Solutions Architect or Senior Technical Consultant.
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Experience conducting customer discovery workshops and technical assessments.
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Experience assessing customer environments and recommending infrastructure improvements.
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Strong Microsoft 365 and Azure knowledge.
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Experience designing networking and cyber security solutions.
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Experience producing Statements of Work, Bills of Materials and commercial proposals.
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Ability to explain technical concepts to non-technical decision makers.
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Full Australian working rights.
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Current NSW Driver Licence.
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You'll Stand Out If You Have
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Microsoft certifications.
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Sophos, Fortinet or Cisco certifications.
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Experience designing managed security services.
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Experience across Microsoft 365 migrations, networking, cloud and cyber security.
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Experience working with SMB and mid-market organisations.
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We're specifically looking for someone who understands how MSPs assess client environments, scope managed services, design practical infrastructure solutions and help customers make confident technology decisions.
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Why Join Rodin?
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You'll be joining a growing Australian MSP where technical expertise is genuinely valued.
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Rather than simply supporting sales, you'll influence how customer solutions are designed, positioned and delivered. You'll work alongside experienced technical and sales professionals, have exposure to a broad range of technologies and industries, and play a key role in helping businesses improve their IT environments.
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Competitive salary package.
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Superannuation.
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Quarterly bonus program.
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Company phone and laptop.
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Ongoing certification support.
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Professional mentoring and career development.
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A team-oriented team that values doing things properly.
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#J-*****-Ljbffr

📌 Pre-Sales Consultant (Msp Infrastructure & Cyber Security) (Wollongong)
🏢 RODIN Business Solutions
📍 Wollongong