Cyber Security ServiceNow SecOps Analyst (Health Manager Level 4)
Drive and oversee ServiceNow Security Operations (SecOps) capabilities to streamline threat intelligence, incident response, and vulnerability management across enterprise cyber security teams.
Temporary Full Time Exempt for up to 12 months
Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
Attractive salary, $153,559 to $182,954 + 12% Super + 17.5% annual leave loading
Applications Close:
11:59pm, Monday 31st August ****
Join the Team
As a
Cyber Security ServiceNow SecOps Analyst,
you won't just support a system, you will be involved in designing and improving how cyber incidents and vulnerabilities are managed across one of Australia's largest and most complex environments.
Working with cyber operations, threat intelligence and IT teams, you'll use ServiceNow SecOps to build practical, scalable solutions that improve how issues are identified, triaged and resolved. This is an opportunity to influence both platform design and operational processes, ensuring NSW Health is equipped to respond quickly and effectively to evolving cyber risks.
In this role, you will:
Own and enhance the ServiceNow SecOps platform
, designing how cyber incidents and vulnerabilities are managed end-to-end across NSW Health.
Build and configure
workflows, playbooks and automations that improve how incidents are triaged, investigated and resolved.
Integrate
ServiceNow with cyber security tools such as Microsoft Sentinel, Microsoft Defender and Tenable to enable a centralised view of threats and vulnerabilities.
Work closely
with cyber, IT and business teams to translate operational requirements into practical, secure platform solutions.
Develop
dashboards, reports and documentation to support visibility, performance tracking and sustainable service delivery.
Provide
expert input into platform design and improvements, contributing to the evolution of cyber operations capability across NSW Health.
View the Position Description.




About You
You'll be someone who:
Brings strong hands-on experience
with ServiceNow (preferred) particularly within SecOps (SIR and/or Vulnerability Response).
Can design and configure
workflows, automations and playbooks that improve how cyber incidents are managed.
Has experience integrating
ServiceNow with tools like Microsoft Sentinel, Defender, Tenable or similar.
Is comfortable working
across teams, translating requirements into solutions and influencing outcomes in a complex environment.
ServiceNow certification
and/or familiarity with frameworks like Essential Eight, ISO ***** or NIST would be beneficial, but not essential.
What's in it for You?
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:
Hybrid and adaptable working options to support balance and productivity
Allocation day off per month in addition to annual leave
Salary packaging to maximise your take-home pay
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW.
Learn More About Us
Find out how we hire at eHealth NSW
Check out our diversity and inclusion commitment
This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks.
If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
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📌 Cyber Security Servicenow Secops Analyst (New South Wales)
🏢 eHealth NSW
📍 New South Wales