Job Description
As a Holiday Booking Consultant at McGrath Port Stephens, you will play a vital role in delivering exceptional customer service and bookings for our holiday rental properties located in the beautiful Nelson Bay area of NSW. This full-time position will see you working closely with both new and returning guests to ensure their holiday experience is seamless from start to finish.
n
What you'll be doing
n
n
Responding to inbound enquiries from potential guests, providing information on our holiday rental properties and availability
n
Processing holiday bookings and managing the reservation system to ensure accurate data and timely confirmations
n
Providing exceptional customer service to guests throughout the booking process and during their stay
n




Assisting with guest check-in and check-out procedures as needed
n
Maintaining strong relationships with our property owners and providers
n
Supporting the wider reservations and customer service team as required
n
n
What we're looking for
n
n
Previous experience in a customer service or reservations role, ideally within the tourism or hospitality industry
n
Excellent communication and interpersonal skills, with the ability to liaise with a diverse range of customers
n
Solid time management and organisational abilities to juggle multiple bookings and enquiries
n
#J-*****-Ljbffr

📌 Holiday Booking Consultant (New South Wales)
🏢 McGrath Estate Agents
📍 New South Wales