Apac Customer Support Manager – Ai-Driven Ops (New South Wales)

Apac Customer Support Manager – Ai-Driven Ops (New South Wales)

24 Aug
|
Ingram Micro Australia
|
New South Wales

24 Aug

Ingram Micro Australia

New South Wales

Ingram Micro Australia Pty Ltd is seeking a hands-on Manager, Customer Support to lead the APAC support team, drive escalations to resolution, and maintain data integrity.
You will use automation and AI tools to reduce routine workload, coach staff, and ensure high-quality customer interactions across the region.
This operational leadership role requires 5+ years in support operations, solid KPI discipline, and experience with Zendesk/ServiceNow/Jira.
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📌 Apac Customer Support Manager – Ai-Driven Ops (New South Wales)
🏢 Ingram Micro Australia
📍 New South Wales

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