Company : Sime Darby Motors Retail (Australia) Pty Ltd
Service Advisor – Parramatta Jaguar Land Rover
Ready to accelerate your career with a premium automotive brand?
Parramatta Land Rover is looking for a driven and customer-focused Service Advisor to join our high-performing Aftersales team.
About the Role
As a Service Advisor, you'll be the face of our service experience — managing the customer journey from vehicle drop-off through to collection.
You will deliver a seamless, transparent and premium service, keeping customers informed at every stage while ensuring absolute clarity around timelines and costs.
Key Responsibilities
Deliver exceptional, professional customer service for all service and repair enquiries
Coordinate workshop bookings to optimise productivity and efficiency
Proactively follow up with customers and generate additional workshop opportunities
Accurately prepare and cost repair orders and invoices in line with Group standards
Maintain strong product and brand knowledge through ongoing training
Contribute to achieving and exceeding key performance targets
About You
Previous experience in a customer-facing or Service Advisor role
Outstanding communication skills with a warm, skilled approach
Strong ability to build rapport both in person and over the phone
Solid computer skills, including Microsoft Office and Excel




Highly organised with strong attention to detail and multitasking ability
About Us
Parramatta Land Rover is home to an exceptional range of luxury vehicles.
As an award-winning dealership (Retailer of the Year & Metropolitan Retailer of the Year *********), we pride ourselves on delivering a best-in-class customer experience within a modern, premium showroom environment.
Why Join Us?
Work with globally recognised luxury automotive brands
Supportive, high-performing team culture
Ongoing training and clear career progression pathways
Exclusive employee discounts (groceries, fuel & more)
Health & Wellbeing bonuses, birthday leave & study support
Access to our Employee Assistance Program for confidential support
If you're passionate about delivering exceptional service and ready to take the next step in your career, we'd love to hear from you.
Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors.
We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance.
Founded in ****, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region.
It is listed on the main market of Bursa Malaysia.
#J-*****-Ljbffr

📌 Service Advisor (New South Wales)
🏢 Sime Darby Motors Retail (Australia
📍 New South Wales