Job Description
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
n
Make a difference as a CSR with Komatsu, where you'll play a key role in delivering responsive customer support in a fast-paced, service-focused environment.
n
In this position, you will support customers while working across internal systems and collaborating closely with your team to help keep operations running smoothly.
n
As you build your product and systems knowledge, you will handle customer enquiries, provide high-quality service, and apply your mechanical aptitude to help navigate parts and service-related conversations.
n
Gain valuable experience in customer service, systems and technical learning, with opportunities to grow your capability in a business that values attitude, adaptability and development.
n
What we are looking for:
n
n
Solid customer service and communication skills, with the ability to work effectively with customers and internal stakeholders.
n
Mechanical aptitude or a genuine interest in how engines, vehicles or equipment work; experience from automotive, motorcycles, caravans,



cycles or similar industries will be highly regarded.
n
Confidence using systems and learning new technology, with a mindset open to evolving tools and processes.
n
A positive attitude, sound judgement and willingness to learn.
n
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
n
Financial: Income Protection Insurance provided through our company superannuation fund.
n
Career: Recognition, awards, flexibility, further education studies and internal career development.
n
Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
n
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
n
Yearly Bonus: Potential to receive a yearly bonus.
n
Referral Program: $**** referral payment for referring a successful new employee to Komatsu.
n
n
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
#J-*****-Ljbffr

📌 Customer Support Representative (Sydney)
🏢 Komatsu
📍 Sydney